Terms of Service

"What is offered in shadow is offered in good faith — and what is asked in shadow is bound by the same."

— I —Acceptance of these Terms

By visiting this website (thehollowcoven.com, hereafter "the Site") or by submitting a petition, photograph, payment, or any other request to The Hollow Coven (hereafter "we", "us", "the Coven"), you agree to be bound by these Terms of Service. If you do not agree, you must not use the Site or request a working.

— II —Nature of our workings

Every rite, reading, shielding, severance, charm, and vigil offered on the Site is a spiritual and ceremonial service performed in accordance with our tradition. Our workings are offered as items of folk practice and personal belief.

We make no scientific, medical, legal, financial, or psychological claim for any working. Nothing offered here is a substitute for professional medical, mental-health, legal, or financial advice. If you are unwell, in danger, or in crisis, please consult a qualified professional or emergency service.

— III —For adults only

The Site and its services are intended for persons aged 18 years or older. By submitting a petition you affirm that you are of legal adult age in your jurisdiction and that you act of your own free will.

— IV —What we ask, and what we do not

To perform a working we ask only for the petitioner's true name, a recent photograph of the person to be shielded, and any context you choose to share. We do not require, request, or store:

• your home or postal address;
• government identification, passport numbers, or birth certificates;
• medical records, banking details (beyond what your payment processor handles), or other sensitive documents.

You are responsible for the accuracy of what you send us. You must not submit a photograph of any person who has not consented to a working being performed on their behalf, except for yourself, your minor child in your sole legal custody, or a deceased relative.

— V —Tithes, payment & refunds

Listed prices are the tithes due for each rite, in United States dollars unless otherwise noted. Payment is taken in advance through our chosen payment processor. The Coven does not store full card numbers.

Because every working requires materials, ceremony, and sustained labour by the sisters from the moment a petition is accepted, refunds are governed as follows:

• Before the working has begun — full refund within 48 hours of payment, less any unrecoverable processor fees.
• Once the working has begun — no refund, as the rite cannot be unmade.
• If we decline a petition — full refund, no questions asked. We reserve the absolute right to refuse any petition for any reason.

— VI —No guaranteed outcomes

Spiritual workings act through faith, intention, and the will of those involved. We cannot and do not guarantee any specific outcome — including but not limited to changes in health, fortune, relationships, the behaviour of third parties, or the lifting of perceived afflictions. You acknowledge that you accept any working at your own discretion and risk.

— VII —Conduct & good faith

You agree not to:

• request a working intended to harm, coerce, manipulate, or interfere with the free will of another person;
• send images or materials depicting minors in any unlawful manner, or any unlawful content whatsoever;
• impersonate another, falsify identity, or attempt to obtain a working under another's name without their knowledge;
• use the Site to harass, threaten, defame, or extract personal information about the Coven or its members;
• copy, scrape, mirror, or republish material from the Site without our written permission.

The Coven reserves the right to refuse, suspend, or cease any working — and to refund the corresponding tithe — if any of the above is suspected.

— VIII —Intellectual property

All text, illustration, sigil work, photography, and design on the Site are the property of The Hollow Coven and are protected by copyright and related rights. You may view and quote brief excerpts for personal, non-commercial purposes. All other use requires our written permission.

Photographs you send to us remain your property. By submitting them, you grant us a limited licence to handle, view, and ceremonially use the image solely for the purpose of performing the working you have requested.

— IX —Limitation of liability

To the fullest extent permitted by applicable law, The Hollow Coven, its members, and its affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with the Site or any working — including loss of profit, loss of opportunity, emotional distress, or claims by third parties. Our total aggregate liability to you for any matter shall not exceed the amount you paid us for the specific working giving rise to the claim.

— X —Indemnity

You agree to indemnify and hold harmless the Coven and its members from any claim, loss, or expense (including reasonable legal fees) arising from your breach of these Terms, your misuse of the Site, or your submission of materials you were not entitled to submit.

— XI —Third-party services

The Site is hosted by Netlify, Inc., and our order form is processed via Netlify Forms. Payments may be processed by third parties such as Stripe, PayPal, or similar. Each such provider operates under its own terms and privacy policy. We are not responsible for the practices of third parties.

— XII —Changes to these Terms

We may revise these Terms from time to time. The most recent version will always be posted at this URL with the date of revision noted above. Continued use of the Site or submission of a new petition after revision constitutes acceptance of the updated Terms.

— XIII —Governing law & severance

These Terms shall be governed by the laws of the jurisdiction in which The Hollow Coven primarily operates, without regard to conflict-of-laws principles. If any provision is held to be unenforceable, the remaining provisions shall remain in full effect.

— XIV —Contact

Questions concerning these Terms may be addressed to the Coven via the petition form, marked "Concerning the Terms".

Ex Tenebris · Lucem Ferimus.